Frequently Asked Questions
What is the TCard?
Your TCard will enable you to access and pay for a range of services across the campus using the embedded electronic purse. As well as this, your TCard will also be used for your access control and as your student identification.
The aim of TCard is to simplify the usage of cards to one campus recognised TCard, for all functions.
What are the benefits of using the TCard?
Benefits of using your TCard for purchases include:
- No more cash. Obtaining cash from the ATM can be very time consuming with large queues. Using your TCard can eliminate this unnecessary disturbance.
- Faster transactions lead to less queues. With no cash exchanging, and counting, using your TCard will improve the flow of customers at points of sale, ensuring minimum waiting times.
- Discounts and incentives from TCard retailers.
How do I top up my card with money?
You can top up your card online at https://tcard.debitrak.online/ or via the app - using your credit/debit card.
- 1. Select Top-up amount
- 2. Complete billing details
- 3. You will be brought to a secure Global Payments Hosted page to enter your credit\debit card details
- 4. Click 'Pay Now'
- 5. You will be redirected back to the TCard Portal. Your top-up will be ready for use instantly.
I’ve lost my card what should I do?
Hotlist your card on the TCard website https://tcard.debitrak.online/ and report it to the TCard Office by email:tcard@tcd.ie
What is the TCard website?
What can you do on the TCard website tcard.debitrak.online?
- Users can access all of their TCard transactions, including top ups and expenditure
- Users can hot list their TCard if lost or stolen.
How can I contact the TCard office with another query?
Contact the TCard Office by Email: tcard@tcd.ie